Responsible Gaming Practices at liv18
Enjoy entertainment safely — liv18 always places your mental wellbeing and financial security first. For ages 21+ only.
What does responsible gaming mean?
Online gaming is an enjoyable form of entertainment, but it should always be enjoyed with awareness. Responsible gaming means being fully aware of when you play, how much time you spend, and how much money you are spending — and keeping those decisions in your own control.
liv18 believes that gaming should always be a form of entertainment, not the sole means of earning money. That is why we encourage every user to build healthy gaming habits.
If you ever feel that gaming is negatively affecting your daily life, relationships, or financial situation, contact us right away. Our 24/7 support team is always here for you in Bengali.
Important Reminder
Online gaming is for entertainment only. Repeatedly trying to recover lost money and playing beyond your limits can be signs of addiction.
- Only play with money you can afford to lose.
- Do not treat gaming as a source of income.
- Always prioritize spending time with family and friends.
- liv18 is for ages 21 and above only.
Our Protection Tools
liv18 provides several effective tools to keep your gaming experience safe and enjoyable.
Set a Deposit Limit
You can set a daily, weekly, or monthly deposit limit on your account. Once a limit is set, increasing it takes 24 hours to take effect, but lowering a limit takes effect immediately.
Time-Out Feature
If you want to take a break for a few days, you can take a time-out from 24 hours up to 6 weeks. During this time your account will be temporarily closed.
Self-Exclusion
If you feel gaming is having a negative impact on your life, choose self-exclusion. This keeps your account completely closed for an extended period — from 6 months up to 5 years.
View Gaming History
Log in to your account at any time to view your full gaming history, deposit records, and spending details. Keep track of your own expenditure.
24/7 Bengali Support
Our responsible gaming support team is ready to answer any of your questions in Bengali, seven days a week, twenty-four hours a day. Talk to us directly via live chat.
21+ Age Confirmation
liv18 strictly prohibits registration by anyone under 21 years of age. Through identity verification, we ensure that only adults are playing on our platform.
Recognize the Signs of Gaming Addiction
Gaming problems develop gradually — not in a single moment. If you notice the signs below, take action now.
Remember, seeking help is not a sign of weakness — it takes courage and good judgment. Our support team will help you with complete confidentiality.
Repeatedly playing to try to recover lost money
Spending more time and money than planned
Hiding your gaming habits from family or friends
Feeling restless, anxious, or depressed when unable to play
Spending money needed for daily essentials on gaming
Neglecting work, studies, or family responsibilities
Repeatedly breaking limits and failing to control yourself
Taking loans or draining savings for gaming
How to Get Help
If you feel that gaming is causing problems in your life, follow the steps below.
Contact via Live Chat
Speak directly with our 24/7 Bengali live chat. Your issue will be heard with complete confidentiality.
Write to Us by Email
Let us know your situation at [email protected]. We will get in touch with you promptly.
Close Your Account
Request self-exclusion. We will restrict or close your account promptly.
Seek Professional Help
Talk to a family member or someone you trust. Do not hesitate to consult a professional mental health specialist.
Simple Tips for Healthy Gaming
Practicing responsible gaming is not difficult — it just takes a few small habits. Keep these simple guidelines in mind.
- Set a clear budget and time limit before you play, and stick to them.
- Play for entertainment — not with the expectation of making money.
- Avoid gaming under the influence of alcohol or any other substance.
- Take regular breaks and spend time with family and friends.
- Do not use gaming as an escape from stress or depression.
- Accept losses as a normal part of the game — do not try to chase lost money.
💡 Budget Planning
Set a monthly gaming budget. Allocate a fixed amount at the start of each month and do not exceed that limit.
⏱️ Time Management
Set aside a specific amount of time for gaming each day. Set an alarm so you can take a break on time.
📋 Keep Records
Keep a record of your gaming transactions. Use liv18's gaming history feature to review your account regularly.
🤝 Let Those Close to You Know
Let your family and friends know that you enjoy online gaming. Their support and observation will help you stay within healthy limits.
🧘 Mental Health
Put your physical and mental wellbeing above everything else. Gaming can never be a substitute for your peace of mind.
🛑 Learn to Say No
If you do not feel like playing on a given day, accept that. There is no need to force yourself to play when you are not enjoying it.
Responsible Gaming FAQs
Here you will find answers to the questions we most often receive about responsible gaming.
Enjoy Safely
Practice responsible gaming and keep entertainment within limits. We are always here if you need help.